This course provides all the HR analytics methods and methodology you need to break out of the reactive cycle and start making better talent management decisions using data.

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What This Course Is About

This workshop provides attendees with the foundation knowledge, examples and tools they need to successfully jump-start the Workforce Analytics journey in any industry. Most importantly, attendees leave this workshop with a set of practical tools and templates which they can immediately apply in their workplace.

The following topics are covered:

• Learn various analytics methodologies that can be used to identify drivers and root causes
• Gain advanced knowledge of HR metrics and KPI selection
• Understand the challenges, opportunities and steps required for data integration
• Utilize statistics and advanced analytics toolkit to measure the impact of human capital on financial performance
• Outline elements and steps in aligning workforce to business strategy

Training Highlights

Have over 3 participants? Contact our consultants at hcmiseapac.info@hcminst.com to receive a lower cost per attendee while getting more value from our training.

Who This Course Is For

This course is designed for current and aspiring HR and business professionals interested in using Workforce Analytics and Planning to drive better talent management practices and business results. This course doesn't require any analytics or data science background.

Course Curriculum

Course Introduction

• Course introduction & agenda

Section 6: methodology - identifying drivers and root causes

6.1 - Section Opening & Key Summary Learning Points

• Additional links & reading materials

6.2 - Brainstorming

• Quick Reality Check 6.2

6.3 - Fishbone Diagram: Cause and Effect Analysis

• Quick Quiz 6.3

6.4 - Pareto Chart

• Quick Quiz 6.4

6.5 - Workforce Segmentation - Cohort Analysis

• Quick Quiz 6.5

6.6 - Exercise: Fishbone Diagram, Root Cause Analysis and Interpretation
6.7 - Section Closing & Summary Learning Points
​
Section 6 Quiz: Test Your New Knowledge

section 7: metrics: good, important, and critical metrics

7.1 - Section Opening & Key Summary Learning Points

• Additional links & reading materials

7.2 - Key Metrics & KPI Selection Methodology

• Quick Quiz 7.2

7.3 - Examples for Linking Human Capital to Metrics

• Quick Quiz 7.3

7.4 - Balanced Scorecard

• Quick Reality Check 7.4

7.5 - Example - Metrics and KPIs in the Recruiting Process
7.6 - Case Study: SE Asia Property's Scorecard

• Quick Quiz 7.6

7.7 - Application of Balanced Scorecard in HR

• Quick Quiz 7.7

7.8 - More Balanced Scorecard Examples
7.9 - Exercise: Building Scorecard and Business Case
7.10 - Section Closing & Summary Learning Points

Section 7 Quiz: Test Your New Knowledge

section 8: data modeling and visualization

8.1 - Section Opening & Summary Learning Points

• Additional links & reading materials

8.2 - Data Modelling and Data Quality

• Quick Quiz 8.2

8.3 - Case Study: United Parcel Services's ROI of Leadership

• Quick Quiz 8.3

8.4 - Case Study: Virgin Pulse's Productivity Gain from Wellness Program

• Quick Quiz 8.4

8.5 - Case Study: Snohomish County's Workforce Planning Model

• Quick Quiz 8.5

8.6 - Visualization Techniques

• Quick Quiz 8.6

8.7 - Exercise: Charting
8.8 - Advanced Visuals and Best Practices

• Quick Quiz 8.8

8.9 -  Section Closing & Summary Learning Points

​Section 8 Quiz: Test Your Learning

Section 9: statistics and advanced analysis toolkit

9.1 - Section Opening & Summary Learning Points

• Additional links & reading materials

9.2 - Financial vs. Statistical Modeling

• Quick Quiz 9.2

9.3 - Statistical Modeling

• Quick Quiz 9.3

9.4 - Outliers in Workforce Analytics

• Quick Quiz 9.4

9.5 - Exercise: Modeling the Workforce to Improve Productivity

• Quick Quiz 9.5

9.6 - Financial Modeling

• Quick Quiz 9.6

9.7 - ScoField Financials Turnover and Retention Driveers

• ​Quick Quiz 9.7

9.8 - Section Closing & Summary Learning Points

Section 9 Quiz: Test Your Learning

section 10: aligning workforce to business strategy

10.1 - Section Opening & Summary Learning Points

• Additional links & reading materials

10.2 - Why Bother Aligning Workforce to Business Strategy

• Quick Quiz 10.2

10.3 - Linking Workforce to Business Strategy

• Quick Quiz 10.3

10.4 - Building A Bridge Between HR and Finance

• Quick Quiz 10.4

10.5 - A Step-By-Step Guide to Link Workforce to Business Strategy

• Quick Quiz 10.5

10.6 - Workforce Strategy Linkage Example: Oil & Gas

• Quick Quiz 10.6

10.7 - Workforce Strategy Linkage Example: Financial Services

• Quick Quiz 10.7

10.8 - Exercise: Linking Workforce to Business Strategy
​10.9 - Section Closing & Summary Learning Points

Section 10 Quiz: Test Your Learning

section 11: workforce analytics review

11.1 - Workforce Analytics Review

• ​Additional links and reading materials

Next steps

• You're almost done!
• More resources available here...
• Before you go...

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Instructor

Jeff Higgins, CEO HCMI

Jeff is a global thought leader with 25 years combined workforce planning, analytics and finance experience supporting Fortune 500 companies. Jeff has helped organizations around the world quantify the ROI of workforce decisions and realize cost saving opportunities of up to $1.0 billion USD. Jeff is both a former senior HR Executive and CFO, and a regular speaker at HR events.

Previously, Mr. Higgins worked in finance at Johnson & Johnson, Colgate Palmolive, Klune Industries and a senior HR leader at Countrywide Financial, IndyMac Bank, and Inform, a leading analytics software co. Jeff is on the SHRM Global Standards Committee on human capital, the Center for Talent Reporting board and founding member, PwC Saratoga Institute advisory council.

Have more questions about the training? Contact our experts at hcmiseapac.info@hcminst.com.