Case Study for Performance Management

A comprehensive solution to track, measure and improve the individual, team and overall performance for a premier connectivity provider with over 3500+ employees.

​About the Client

​The client is Sri Lanka's premier connectivity provider. Winner of six Global Mobile Awards, numerous local and international awards including National Quality and Sri Lanka Business Excellence Award.

The brand has been recognized as 'Sri Lanka's Most Valuable Brand - 2019' by Brand Finance, the world's leading independent brand valuation consultancy. The client has been conferred upon the title of 'Top Telecommunication Brand' consistently for over a decade. The number #1 telecom service and internet connectivity provider serves over 14 million users across the nation.

The client is associated with entomo for over eight years and is continually looking to upgrade performance & improve productivity by adopting smart solutions.

Challenges

The client has clearly defined business goals and long term vision to build a sustainable future for all by 2030. However, there were challenges when it came to:

• Aligning corporate and individual goals to improve overall organizational productivity
• Cascading communication, goals and targets from the managers to reach individual employees
• Mapping individual goals, targets and performances with that of the organization

entomo Solutions

After a detailed analysis of the client’s corporate strategy, organizational structure, goals, annual business plan, and more; entomo recommended the following solutions:

• Create a transparent, trustworthy and comprehensive solution to track and measure goals, targets, performances & principal KPIs by introducing an 'Online Balanced Scorecards' system
• Define competency framework for multiple divisions across the organization
• Track real-time performance by enabling tasks, check-ins and more to facilitate prompt operational decisions.

Impact
​

• KPI's for over 95% of employees have been aligned with corporate goals
• Task Management feature enhanced the mobile adoption rate by over 50% in less than three months
• 3000+ employees have been onboarded to the platform

Client Testimonial

Our teams are scattered across the country. entomo helps us manage and be appraised with the performance of our 3500+ employees in real time. Teams are better equipped to track and streamlined their performances. All in all - entomo has enhanced overall productivity and performance across the organization in a very short period of time.

- Head of Group Human Resources -

Interested in Learning More?
entomo is a modern performance management software built for the ‘future of work.’ Powering 30mn+ users, entomo enables ‘enterprises of tomorrow’ to drive performance by aligning goals and nudging actionable insights to manage distributed & remote teams and build a tomorrow-ready workforce.
Contact us to find out more

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